Privacy Policy

Last updated: February 2026

1. Introduction

Dent Alert ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information that you provide directly to us, including:

Contact Information: Name, email address, phone number
Service Requests: Details about your vehicle and required services
Order Information: Billing and shipping addresses, payment details (processed securely through Stripe)
Job Applications: CV, cover letter, employment history
Communications: Any messages you send us

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Respond to your comments, questions, and requests
Send you technical notices and support messages
Communicate with you about services, offers, and promotions
Process job applications

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third parties who perform services on our behalf (e.g., payment processing via Stripe)
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: info@dent-alert.co.uk
Phone: 07395 834 791

Company Registration: England and Wales, No. 9443669